Contact BACP

The British Association for Counselling and Psychotherapy aims to educate the public about counselling and psychotherapy, and through the provision of information seeks to facilitate the process for clients before and during therapy.

We are happy to discuss any queries or concerns which you may have about therapy or the process. If you have a query about your therapist or the therapy process, What is therapy? may be able to answer this, or alternatively contact BACP with your query.

If you wish to make a complaint about your therapist (provided they are a BACP member) do read the ‘Making a complaint’ information provided in this section. This should help inform you about the process involved when making a complaint.

If you wish to provide feedback on your experience of this website please use the feedback form provided.

Central office

British Association for
Counselling and Psychotherapy

BACP House
15 St John’s Business Park
Lutterworth
Leicestershire LE17 4HB
United Kingdom

Tel: 01455 883300
Email: bacp@bacp.co.uk


Office hours:
Monday – Friday 8:45am-5pm

Registered Charity 298361
VAT Registration 443 854 436
Company limited by guarantee 2175320
registered in England & Wales

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