In The News02 Dec 2011
Phone for psychological help 'while waiting for a bus'
A phoneline for anxious and depressed people in a deprived area of Glasgow is helping overcome the stigma of mental health illness, says the psychologist behind the project.
The ‘call-back’ service puts individuals in touch with a clinician offering same-day advice on the phone.
It particularly benefits those who want an anonymous alternative to visiting their GP.
Callers have sought help during their lunch hour and while waiting for a bus.
Around 2,000 calls have been received since the ‘call-back’ service was set up in 2008.
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