Action for Prisoners' Families
Tel: 020 7553 3080 Helpline: 0808 808 2003
Action for Prisoners and Offenders' Families, Family Lives, Can Mezzanine, 49-51 East Road, London N1 6AH
Helpline:Monday-Friday 9am-8pm , Saturday & Sunday 10am-3pm
Admin: 020 8812 3600
Provides confidential information and support to anyone with a relative or friend in prison in England or Wales.
The Consortium for Therapeutic Communities
Tel: +44 (0)1242 620077
Waterfront, Kingsdown Road, Walmer, Kent CT14 7LL
General information about therapeutic communities. Website provides a list of ATC member organisations to contact, who offer therapeutic residential support.
National Association for the Care and Resettlement of Offenders (NACRO)
Tel: Helpline: 0300 123 1999
First Floor, 46 Loman Street, London, SE1 0EH
Resettlement helpline for prisoners only: 0845 600 3194
Promotion of care and resettlement of offenders in the community
New Bridge Foundation
Tel: 020 8671 3856
1a Elm Park, London, SW2 2TX
Offers a wide range of programmes to help prisoners keep in touch with the outside world and prepare themselves to rejoin it. Volunteers visit prisoners who have lost contact with family and friends and offer resettlement advice and courses.
Northern Ireland Association for the Care and Resettlement of Offenders (NIACRO)
Tel: 028 9032 0157
Amelia House, 4 Amelia Street, Belfast BT2 7GS
Provides confidential advice and practical support to families and partners of serving prisoners.
Partners of Prisoners and Families Support Group (POPS)
Tel: 0161 702 1000
Valentine House, 1079 Rochdale Road, Blackley, Manchester M9 8AJ
Offers help for partners and families of prisoners in the North West.
Offenders' Families Helpline: 0808 808 2003. Lines open: Monday to Friday 9am-8pm/ Saturday & Sunday 10am-3pm. E-mail: firstname.lastname@example.org
Operated by POPS under contract to NOMS.
Prison Advice and Care Trust (PACT)
Tel: 0808 808 344
Pact Office, 29 Peckham Road, London, SE5 8UA
Help, counselling and support for prisoners, ex-offenders and their families.
Tel: Helpline: 0808 172 0098
89-93 Fonthill Road, Finsbury Park, London N4 3JH
Provides advice, information and support to British Citizens in prison abroad and their families.
Prisoners Families and Friends Service
Tel: Helpline: 0808 808 3444
29 Peckham Road, London, SE5 8UA
Offers advice and information to families and friends of people in prison with immediate problems that arise as a result of imprisonment. Also offers support at court as well as friendship and support.
Tel: 020 7799 2500
PO Box 68226, London, SW1P 9WR
Support for prisoners, ex prisoners, victims and their families.
St Giles Trust
Tel: 0808 801 0600
Provides advice and guidance to prisoners on housing, education, training and employment. Also employs prisoners as Peer Advisers, and provides them with appropriate NVQ training, who on leaving prison may be offered employment with the Trust.
Tel: helpline: 01708 765200
PO Box 2860, Ilford, Essex RM7 1JA
Provides a confidential telephone helpline, offering emotional support to any individual on any issue.
The Listener Scheme
Tel: 08457 90 90 90
The Upper Mill, Kingston Road, Ewell, Surrey, KT17 2AF
Write to Chris: P.O. Box 9090, Stirling, FK8 2SA
Run by the Samaritans in partnership with HM Prison Service. The listening scheme is a peer support scheme whereby prisoners are trained and supported by Samaritans, using their guidelines, to listen in complete confidence to their fellow prisoners who may be experiencing feelings of distress or despair, including those which may lead to suicide. The service is available in nearly every prison.
The Matthew Trust
Tel: 020 7736 5976
PO Box 604, London SW6 3AG
Provides support and care for people aged 8 and upwards who have a mental health probem, children and young people caring for a relative with mental health problems, victims of aggression and those with mental health problems who are or have been in prisons and special hospitals
Tel: Helpline: 01634 247350
Helpline, Unlock, Maidstone Community Support Centre, 39-48 Marsham Street, Maidstone, Kent, ME14 1HH
Campaigns for better facilities for prisoners to plan for life after release, and to support ex-offenders in leaving crime behind and rebuilding their lives.