Action for Prisoners' Families
Tel: Prisoner's Families Helpline: 0808 808 2003. Lines open: Monday to Friday 9.00pm-8pm/ Saturday & Sunday 10am-3pm.
Unit 21 Carlson Court, 116 Putney Bridge Road, London, SW15 2NQ
Admin: 020 8812 3600
Provides confidential information and support to anyone with a relative or friend in prison in England or Wales.
Association of Therapeutic Communities
Tel: 01242 620077
Barns Centre, Church Lane, Toddington, Gloucester GL54 5DQ
General information about therapeutic communities. Website provides a list of ATC member organisations to contact, who offer therapeutic residential support.
National Association for the Care and Resettlement of Offenders (NACRO)
Tel: Resettlement Plus Helpl& Information for ex-offenders, their families & people working with them - Freephone: 020 7840 6464.
Park Place, 10-12 Lawn Lane, London SW8 1UD
Resettlement helpline for prisoners only: 0800 018 1259
Promotion of care and resettlement of offenders in the community
New Bridge Foundation
Tel: 020 7976 0779
27a Medway Street, London SW1P 2BD
Offers a wide range of programmes to help prisoners keep in touch with the outside world and prepare themselves to rejoin it. Volunteers visit prisoners who have lost contact with family and friends and offer resettlement advice and courses.
Northern Ireland Association for the Care and Resettlement of Offenders (NIACRO)
Tel: 028 9032 0157
Amelia House, 4 Amelia Street, Belfast BT2 7GS
Provides confidential advice and practical support to families and partners of serving prisoners.
Partners of Prisoners and Families Support Group (POPS)
Tel: 0161 702 1000
Valentine House, 1079 Rochdale Road, Blackley, Manchester M9 8AJ
Offers help for partners and families of prisoners in the North West.
Offenders' Families Helpline: 0808 808 2003. Lines open: Monday to Friday 9am-8pm/ Saturday & Sunday 10am-3pm. E-mail: firstname.lastname@example.org
Operated by POPS under contract to NOMS.
Prison Advice and Care Trust (PACT)
Tel: 020 7735 9535
Park Place, 12 lawn Lane, London SW8 1UD
Help, counselling and support for prisoners, ex-offenders and their families.
Tel: Helpline: 0808 172 0098 (free from UK landlines).
89-93 Fonthill Road, Finsbury Park, London N4 3JH
Provides advice, information and support to British Citizens in prison abroad and their families.
Prisoners Families and Friends Service
Tel: Helpline: 0800 808 3444.
20 Trinity Street, London SE1 1DP
Offers advice and information to families and friends of people in prison with immediate problems that arise as a result of imprisonment. Also offers support at court as well as friendship and support.
Tel: 01621 843232
prison Fellowship (England & Wales), PO Box 945, Maldon, Essex CM9 4EW
Support for prisoners, ex prisoners, victims and their families.
St Giles Trust
Tel: 020 7703 7000
64-68 Camberwell Church Street, London SE5 8JB
Provides advice and guidance to prisoners on housing, education, training and employment. Also employs prisoners as Peer Advisers, and provides them with appropriate NVQ training, who on leaving prison may be offered employment with the Trust.
Tel: helpline: 01708 765200.
PO Box 2860, Ilford, Essex RM7 1JA
Provides a confidential telephone helpline, offering emotional support to any individual on any issue.
The Listener Scheme
Tel: 24hr helpline: 0845 790 9090. Republic of Ireland: 1850 60 90 90
Write to Chris: P.O. Box 9090, Stirling, FK8 2SA
Run by the Samaritans in partnership with HM Prison Service. The listening scheme is a peer support scheme whereby prisoners are trained and supported by Samaritans, using their guidelines, to listen in complete confidence to their fellow prisoners who may be experiencing feelings of distress or despair, including those which may lead to suicide. The service is available in nearly every prison.
The Matthew Trust
Tel: 020 7736 5976
PO Box 604, London SW6 3AG
Provides support and care for people aged 8 and upwards who have a mental health probem, children and young people caring for a relative with mental health problems, victims of aggression and those with mental health problems who are or have been in prisons and special hospitals
The National Association of Ex-Offenders (Unlock)
Tel: 01634 247350
35a High Street, Snodland, Kent ME6 5AG
Campaigns for better facilities for prisoners to plan for life after release, and to support ex-offenders in leaving crime behind and rebuilding their lives.